Blumagik Media (Pty) Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with South Africa's Protection of Personal Information Act (POPIA) and, where applicable, the EU General Data Protection Regulation (GDPR). This Privacy Policy explains what information we collect, how we use it, and the rights you have over your data.
Information We Collect
We collect information you provide directly to us, as well as data gathered automatically when you interact with our website or services.
| Category | Examples |
|---|---|
| Contact Details | Name, email address, phone number, company name |
| Project Information | Brand assets, content, credentials shared during a project |
| Billing Information | Invoicing details and payment confirmation (processed via secure third-party providers) |
| Technical Data | IP address, browser type, device information, pages visited |
How We Use Your Information
- To deliver, manage, and communicate about the services you've engaged us for
- To process payments and send invoices
- To respond to inquiries submitted via our contact form or email
- To improve our website's performance and user experience
- To send project updates or, with consent, occasional marketing communications
- To comply with legal, accounting, or regulatory obligations
Sharing of Information
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We Do Not Sell Your Data
Blumagik Media does not sell, rent, or trade your personal information to third parties for marketing purposes.
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Trusted Service Providers
We may share limited data with vetted providers necessary to deliver our services — e.g. hosting platforms, payment processors, automation tools like Make.com, or email delivery services.
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Legal Compliance
We may disclose information if required to do so by law, regulation, or a valid legal request from authorities.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to remember preferences, understand site usage, and improve performance. You can disable cookies through your browser settings, though some site features may not function as intended without them.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and reporting requirements. Project-related data may be retained for the duration of an ongoing client relationship and for a reasonable period afterward, unless deletion is requested sooner.
Your Rights
Subject to applicable law, you have the right to:
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Access & Correction
Request a copy of the personal data we hold about you, and ask us to correct any inaccuracies.
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Deletion
Request that we delete your personal data, subject to legal or contractual retention obligations.
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Withdraw Consent
Opt out of marketing communications at any time via the unsubscribe link or by contacting us directly.
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Lodge a Complaint
Submit a complaint to South Africa's Information Regulator if you believe your data has been mishandled.
To exercise any of these rights, contact us at info@blumagikmedia.com. We aim to respond to all requests within a reasonable timeframe as required by law.
Third-Party Services & Links
Our website may contain links to third-party sites, and our services may involve integrations with external platforms (e.g. hosting providers, Make.com, Gemini API). We are not responsible for the privacy practices of these third parties. We encourage you to review their respective privacy policies.
Children's Privacy
Our website and services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.
Updates to This Policy
We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new effective date. We encourage you to review this page periodically.
Questions About Your Privacy?
Reach out to our team for any privacy-related requests or concerns.